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Visit Scotland | Alba

Taking Scotland to the world

Our marketing campaigns shine a light on Scotland as a world-class visitor destination. Using the latest insights, tools, and technologies we get our message in front of the right audiences, at the right time.

On this page you will find an overview of our previous campaigns. 

Scotland is Calling

Campaign launch: 2021

Audience: global

Scotland is Calling was established as part of our COVID-19 recovery approach.

Phases of campaign

  • Phase one | product awareness - We promoted that "Scotland is open" for tourism again, following the COVID-19 pandemic and its travel disruption.
  • Phase two |influence behaviours - We encouraged visitors to "tread lightly" and think about responsible tourism when coming to Scotland. We also reinforced the message of Scotland as a safe and welcoming destination.
  • Phase three | creative connections - We showcased the emotional value and benefit visitors get from a trip to Scotland.
  • Phase four | build intent - We built on emotive messaging, tailored to our audience. In general, we targeted a younger “experience seeker” audience. For the UK market, we also targeted families and older couples who showed high intent to visit. The latter often had lower cost-of-living concerns and more travel time.

Throughout all phases, we wanted to move audiences along the visitor lifecycle; growing awareness and inspiring them with all that Scotland has to offer.

The campaign activity focused on the see, think, plan, and do stages of the visitor journey. It supported this with a programme of owned, earned, intermediary, and partnership marketing activities.

 

Watch our latest Scotland is Calling video

Creative direction

Our campaign aimed to show people what they are missing out on if they don’t visit Scotland. What could they not get elsewhere? It drew on those deep-rooted emotional connections.

It largely spoke to the core theme of connection. It allowed for flexibility across a range of formats, and always put our communication channel and audience first.

We created noise and urgency to visit with inspiring, light-hearted content. We used novel visual hooks that we knew resonated with the markets. Wherever possible, we made our media and creative PR-worthy.

Read more about connection and reconnection travel on afar.com.

We took a storytelling approach to our campaign creative, focusing on:

  • the use the familiar and iconic to grow awareness and reinforce a sense of place
  • the use of the unexpected and exciting to challenge perceptions of a place and inspirethe visitor
  • positioning the visitor as the hero
  • putting our people and communities to the fore through our continuous marketing and media efforts
  • immersive formats that draw the audience in – movement, pace, first-person views
  • brand elements that connect the campaign across formats and channels
  • creating messaging that is specifically designed for an experience, rather than trying to amend a generic template
  • creating messaging tailored to the audience and their level of familiarity with Scotland

Media plan

Campaign tactics

Our campaign tactics can be split up in six different ways.

Insight driven

We matched demand with supply across regional and sector priorities. There was an option for regional partner upweight of activities.

Targeted

We focused on the "see", "think / plan", and "do" stages of the visitor journey. We targeted life stage, attitudes, and behaviours within key markets.

Integrated

Our marketing activities are year-round via, for example, our own communication channels and that of our partners.

Seasonally weighted

We put most resources into our campaign for the months of October 2023 – March 2024. Doing so lead to optimal engagement with visitors and has the highest chance of turning "lookers" into "bookers".

Channel first

Content designed for the audience and channel in mind, based on market motivators, such as:

  • worldwide -  wellbeing, and escapism

  • United States -  film & TV, and ancestry

  • UK -  connecting with family and friends

Partnerships

Joint funded partnerships with key operators delivered collective reach and impact. Value added media and content partnerships was leveraged within this mix. Partners included:

  • Avanti

  • Caledonian Sleeper and Glasgow Life

  • DFDS

  • LNER

  • Scottish Canals

  • ScotRail

  • Sustrans

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