Our policies
Find out more about the policies that guide all our practices and activities.
Keeping us right
Find information on our policies
Our policies set out the rules that govern what we do and how we do it. We outlined some of the various principles that ensure our contribution as an organisation is always a positive one. Be this on our own merit or as an industry leader.
In this section
Our antibribery and corruption policy
Our antibribery and corruption policy contains the measures we take to protect the integrity of VisitScotland and be compliant with the law.
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Our best value policy
Find our best value policy, containing the measures we take to deliver best value in our services, including our policy, responsibilities, and principles.
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Our business continuity policy
Find our business continuity policy on how we mitigate the risk, both organisational and reputational, to business activities.
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Complaints and feedback
Find information on what to do and how to get in touch with us if you have some feedback or would like to make a complaint.
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Our anti criminal finance policy
Our anti criminal finance policy ensures that employees may detect and report any fraud, or wrongdoing with regards to finances.
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Our data protection policy
This policy ensures that all personal data is processed fairly, lawfully, in a transparent manner, and in compliance with data protection and privacy laws.
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Our equality strategy
Discover how we make sure equality runs through everything we do at VisitScotland.
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Our fraud policy
Our fraud policy contains the measures we take to protect the integrity of VisitScotland and be compliant with the law.
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Freedom of Information
Find out more about different classes of information we publish and how you can request it.
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Our gifts, hospitality, and hostings policy
Our policy provides advice around the provision and receipt of gifts or hospitality.
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Our health and safety policy
Our health and safety policy contains the measures we take in accordance with the requirements of health and safety law.
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Impact assessments
Browse the impact assessments we're obliged to carry out under the Islands (Scotland) Act 2018.
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Partnership marketing agreements terms and conditions
Information on the terms and conditions of partnership marketing agreements with VisitScotland.
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Our procurement policy
Read about how we promote fair, responsible competition whilst getting the best value for money.
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Our open source code policy
Find out more about the purpose and scope of working with open source code in conjunction with our principles and legislative framework.
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Our records management policy
Our records management policy contains the measures we take in the effective management of our records.
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Risk management
Our risk management policy sets out our strategy and framework for identifying and managing risk.
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Our sustainability policy
The measures we take to protect and enhance Scotland's environment, society and culture
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Our whistleblowing policy
Our whistleblowing policy ensures that any fraud, misconduct, or wrongdoing by employees or officers of the organisation is reported and properly dealt with.
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