At VisitScotland we run various types of user research studies to help shape our future focus areas. These will always be short, but may involve different types of tasks and questions.
You might be asked to:
- answer questions about a particular theme, such as your industry sector and what support you need from VisitScotland
- complete a specific task on the website, such as finding specific information, talking out loud as you do to share your experience
- group features, pieces of content, products or services together based on a theme
- comment on the look, feel and effectiveness of a specific page on the website
- review future products and services to share your experience
The studies will always be unmoderated, so it’ll just be you and your computer or mobile when you answer the questions or complete a task.