Visit Scotland | Alba

There are a number of ways that you can get in touch with us. Our expert teams are ready to help you with whichever query you might have. In addition, you can reach out to our wider organisation via email, phone, and on social media.

If you need to send us a letter or parcel to one of our offices, you can find that information on this page too.

In this article:

1. Contact our teams

If you are looking to get in contact with us, the following teams should be able to help.

Business enquiries

If you're a tourism business and want to get in touch, please contact our customer services team in the first instance. They can direct you to the most appropriate support for your business - whether that be VisitScotland resources or those of our partner organisations.

Email us with business enquiries.

 

Events team

This team is dedicated to growing and supporting Scotland's events industry and are experts in their field. They can provide information on the advice and financial support that EventScotland can provide you and your business.

Contact our events team.

 

Feedback and complaints

Find information on what to do and how to get in touch with us if you have some feedback or would like to make a formal complaint. We aim to reply to you within five working days.

Fill in our feedback and complaints form.

Press team

Find out how to get in contact with members of the press and media team. Our corporate press team looks after media enquiries, including requests for statements, interviews, speeches and statistics.

Our consumer team is here to help travel and lifestyle media across the world to encourage potential visitors to choose Scotland as their holiday destination.

Contact our press team.

 

Regional team

This team wants to make the most of tourism opportunities, and develop and strengthen partnerships within their region. They work in collaboration with local authorities, destination organisations, and other key stakeholders.

Find out more about our regional team.

 

Visiting Scotland

Are you are planning a holiday or day out?

Find holiday inspiration and information on visitscotland.com.

Email our visitor information team.

2. Get updates from us

Discover ways you can stay in the loop about us and the wider tourism and events sector.

Social media

You can keep up to date on our activity as well as all things tourism and events related by following us on social media. Join our social media channels to connect, be inspired, and make the most of relevant opportunities both for your business and your area.

Newsletters

Our free Tourism Insider and EventScotland enewsletters provide the latest tourism and events industry news and updates.

If you're not already receiving updates from us, but would like to, then sign up now. It will only take a couple of minutes. We’ll ensure you get the latest on industry or events and festival news, our marketing activity, research, and more.

Industry and travel trade events

Stay up-to-date with industry or travel trade events in your area or national events relevant to your business.

News, research, and insights

Our website provides a one-stop-shop for everyone involved in tourism and events. It hosts up-to-the-minute industry-leading research, advice, support, and more.

 

3. Our offices

Please note that we kindly ask that, if you have a query or wish to contact VisitScotland, that you reach out to one of our teams in the first instance.

Browse our contact information. 

Related links

Our regional team

Details on our Destination Development Directors, Regional Directors and Development Managers and the regions they cover.

Industry user panel

Help us make our industry website better and easier for everyone who uses it. Your feedback will be critical in shaping future focus areas on our…

Jobs and careers

We want the world to know how amazing a visit to Scotland can be. So whether it's visitors or employees, we know a thing or two about making people…