What is the Quality Assurance scheme?
Quality Assurance (QA) has been running since 1985. Since then, it has successfully evolved and adapted to change.
From the introduction of “star” gradings (replacing the previous crown scheme) to introducing sustainability criteria and adding Taste Our Best into the fold, our Schemes have provided visitors with an independent, impartial, and trusted guide to standards in Scotland, delivered by a dedicated team of experts.
Our team has been central in driving up investment in the tourism product across Scotland working alongside businesses to help them maintain and improve standards.
In February 2024, we announced we’re changing the way we provide advice to businesses, moving to a digital-first approach. Our Quality Assurance (QA) schemes will come to an end on 31 March 2025.