If you work in Scotland’s tourism sector, you could benefit from a series of free ‘Age Friendly Customer Services’ workshops.
Age Scotland and Business in the Community Scotland are working in together to deliver the workshops between January and March 2023.
In the current environment, finding staff in the tourism industry is a real challenge. At the same time, there are many older workers looking to enter or re-enter the workplace. And while they may not have direct experience in the tourism sector, they have years of lived experience they can share.
Read on to find out how your organisation can offer excellent customer service, and attract and retain lucrative new customers, especially the older market.