A new tourism and hospitality toolkit, designed to support employers and employees across Scotland's dynamic tourism and hospitality sector, is now live.
The toolkit provides practical resources, guidance, and tools to help you navigate the challenges and opportunities in the industry.
Check out the new toolkitWhether you're a waiter, tour guide, event organiser, restaurant manager, apprentice, or CEO, this toolkit is designed for you. No matter your role, you'll find useful resources and information tailored to your needs.
The toolkit is divided into two sections. One for employers and one for employees. This means you can find the information that is most relevant to you.
It includes practical guidance, case studies, expert advice and tools to help both employers and employees navigate the challenges and opportunities in the industry.
The toolkit focuses on key areas including:
This toolkit is brought to you by Serving the Future, in partnership with Skills Development Scotland and Springboard and with support from the Tourism and Hospitality Industry Leadership Group.
It's been developed with input from industry experts, businesses and workers.
People is one of the four priority pillars in the national tourism strategy, Scotland Outlook 2030. This toolkit has been designed to support the Tourism and Hospitality Industry Leadership Group’s mission to have a workforce of proud and valued people who in turn advocate our industry as a great place to work and grow.