Volunteers support hundreds of small and major events across Scotland every year. So, it's essential that the volunteer process is effectivity managed.
This will ensure that the event runs as smoothly as possible and that the volunteers have a positive experience.
After all, when people had good experiences, they're far more likely to volunteer at your event again in the future.
It’s extremely important to recognise the differences between employees and volunteers. When developing a volunteer programme, please make sure these differences are clearly communicated.
The following four points are good to keep in mind when drafting a volunteer programme.
A volunteer may have a volunteer agreement whilst an employee will have a contract of employment.
A volunteer may have a role descriptor which covers what is expected of them at an event. A paid employee, meanwhile, will have a job description with their obligated duties.
Volunteers are not paid members of staff. This should be reflected in their level of responsibility.
Volunteers and employees may not always work the same shift patterns, depending on the nature of the event. Generally, volunteers expect a more flexible schedule.
When working with volunteers at an event, please consider the following:
Volunteer Scotland is an excellent resource for event organisers who want to make a volunteer programme.
Learn the best ways to attract volunteers and what is required of you when working with them.