From great customer service to excellent facilities, delivering quality speaks volumes to visitors.
Our Quality Assurance Scheme for hostels was developed in partnership with the industry. It provides an accurate assessment of the quality of accommodation you offer. Find out more about the minimum requirements and criteria of the scheme.
We will use the following definitions when deciding whether to grade a business as a hostel.
Accommodation often in shared rooms with bunk beds, family rooms may also be available. They normally welcome individuals, families and groups, many of whom are on a staying on a short-term basis.
Hostels may have a quite formalised structure, which may or may not include restricted access, meal service etc.
Very similar in style to a hostel but may be run on less formal lines. They are often more appropriate for longer term independent travellers and the younger end of the market. They furthermore tend not to take family groups.
Accommodation often in shared rooms with bunk beds. Predominantly group bookings only accepted. May be fully serviced or self-catering.
Accommodation normally provided on a group basis. The establishment will also offer fully certified or licensed activities. May be fully serviced or self-catering.
Rural accommodation which can be booked by groups or individuals. Services and facilities may be limited but will include a self-catering facility.
Please note that bunkhouses are not star rated. But they will meet or exceed minimum standards for cleanliness, maintenance and quality.