Our best value policy

1. Introduction

1.1    As a NDPB, VisitScotland does not have a statutory obligation toward Best Value, however, it is required to show that it provides Best Value in delivering its services. To evidence this the organisation uses the full AuditScotland Best Value toolkit suite. This covers 18 areas of operation asking 320 separate questions which have four possible answers /  criteria:

• not applicable
• best practice
• better practice
• advanced practice

The questions all have prompts / examples that aid management to pick a criterion. Staff will be invited to join toolkit project teams to complete the various toolkits.

3. Policy statement, commitment & responsibilities

3.1    Those staff who are in the toolkit project teams will work together to improve performance as outlined in 2.1 above during the three-year cycle.

3.2    At the end of the three-year cycle staff will be asked to score the organisation’s performance using the toolkit.

3.3    Staff will be invited to participate in the activity. Those involved will be expected to understand the activities contained in the particular toolkit.

3.4    Advice on this matter can be sought from the Director of Corporate Services or the Head of Performance and Governance.

5. Definitions

Best Value entails both corporate assessment and performance assessment elements. This review is a corporate self-assessment.

7. Training

7.1    It is not envisaged that any particular training other than an initial introduction to the toolkits is expected to be required.